Ordering Online

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure. All credit card purchases will be sold by Authorize.Net, a service of Lightbridge, Inc. Products or services provided by For Love of the Horse, LLC..

A note about the Fair Credit Billing Act. Under this act, your bank limits your total loss and cannot hold you liable for more than fifty dollars of reported fraudulent charges. In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately and in accordance with its reporting rules and procedures.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a U.S. Postal Money Order (only) or a personal checks. Personal checks will delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives for a return authorization claim number. All claims MUST be made within 30 days of receipt of order. Shipping charges will not be refunded. Returned products must be unopened and unused condition for refund.

Shipping Information

We only ship using UPS and charges are calculated on a per-product basis. Please make note of the shipping charges associated with each item. Your Herbal Solutions will be shipped to you within 1-2 business days, stock permitting. If there will be a delay in shipment you will be notified. You will receive a shipping confirmation that includes your tracking number for reference and your invoice total. There are no weekend deliveries available for Next Day Air or 2nd Day air UPS. We are not responsible for unforeseen delays in shipping. We will do our best to avoid and remedy situations that arise, but full charges will still apply if such a delay occurs. For Love of the Horse is closed on all major holidays and cannot ship on those days.