Orders outside the US
International orders can be placed by using firstname.lastname@example.org. (PLEASE INCLUDE COMPLETE ADDRESS, EMAIL AND PHONE NUMBER) or call (816) 528-3799. Once an order is placed, For Love of the Horse customers abroad will promptly receive an email detailing costs and shipping charges. Further correspondence can then be handled by email or phone.
For Love of the Horse has no control over any duties, customs, tariffs, or import fees imposed by your local customs service. All applicable duty charges are the responsibility of the customer. To place an order by phone, call (816) 528-3799 between 9 AM and 4 PM, Monday - Friday, Central Time
Shipping / Handling
International orders will be shipped Priority Mail International via the United States Post Office unless Global Express is specifically requested.
The United States Post Office does not ship on National Holidays. If your order is processed on one of these dates, you will be notified of the expected delay in shipping, usually between 1 and 3 days.
If we are unable to send your order within 48 hours (excluding weekends and US Holidays), we will notify you promptly regarding the expected delivery date. Normally this will be no longer than 5 to 10 business days.
Return / Refund Policy
Return of unopened products will be accepted within 30 days of purchase for a full refund of the entire product price. Exchanges or returns of unopened product for a credit toward a future purchase with us will be accepted within 60 days of purchase. Shipping charges will not be refunded.